Software Alternatives & Reviews

Trac VS Usersnap

Compare Trac VS Usersnap and see what are their differences

Trac logo Trac

Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Trac Landing page
    Landing page //
    2021-10-09
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Trac

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Trac features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Trac videos

2008 Ford Explorer SportTrac Review - Kelley Blue Book

More videos:

  • Review - A Review of the 2005 Ford Explorer Sport Trac, Why I Like It, and Why It Will Be a Collectible
  • Review - FORD SPORT TRAC REVIEW (WELCOME TO THE SPORT TRAC FAMILY) PROS AND CONS, COMMON ISSUES TO LOOK FOR

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Trac and Usersnap)
Project Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Task Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Trac and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Trac and Usersnap

Trac Reviews

We have no reviews of Trac yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Trac should be more popular than Usersnap. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trac mentions (15)

  • What is the name of the function? I know it does exist... but do not know where to look for...
    For instance, when I enter Trac-2345, logseq knows that it must be replaced by a link to the ticket number 2345 in my Trac ticket system. Source: 11 months ago
  • Building GitHub with Ruby and Rails | The GitHub Blog
    Before there was Github, I used this software called Trac since it worked with subversion. It was so cool to be able to view source code and commits on the web. Then around 2007 or so I started using git and then in 2009 I created a Github account...so proud of Github and Rails. Thanks for the writeup! Source: about 1 year ago
  • Good free knowledge base software for internal IT documentation
    If you want more functionality, such as a ticketing system and the ability to manage source code repos, look at Redmine (https://www.redmine.org/) which also has a wiki feature. Trac is older but also has a wiki (https://trac.edgewall.org/). Source: over 1 year ago
  • Selfhosted support ticket system
    Try Trac, I've used it before without issues. Source: over 1 year ago
  • meetup.com equivalent?
    AFAIK Redmine is a project management software that mostly used in software development. If it is what you looking for, then check also track. Source: over 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Trac and Usersnap, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Redmine - Flexible project management web application

Marker.io - Visual feedback and bug reporting tool for websites

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!