ThriveDesk VS Crisp Chat

At ThriveDesk, we believe there is always a better way to manage customer success.

ThriveDesk is simple, affordable help desk solution for small businesses managing customer support.

ThriveDesk helps team members work better together - week after week. Designed by and for teams, ThriveDesk immediately fits into your day-to-day.

A single app for both live chat and email with a personal touch will make sure the right people are talking to the right person at the appropriate time, saving your team valuable time while boosting customer satisfaction!

• Your business will never miss another urgent message from any email address or phone number you're using to reply to clients;

• Forget ensuring every single location has someone dedicated full-time for live chatting - we handle it all in one place;

• Our support team is here to help you answer even the toughest of questions. Whether it's about our platform or something else entirely, we'll take care of your inquiry in a friendly manner.

Choosing ThriveDesk is choosing to improve the way your team works.

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.