Software Alternatives & Reviews

The Dude VS SolarWinds Service Desk

Compare The Dude VS SolarWinds Service Desk and see what are their differences

The Dude logo The Dude

MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • The Dude Landing page
    Landing page //
    2021-07-25
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

The Dude videos

Who's the Dude? Review - with Tom Vasel

More videos:

  • Demo - J. Rockett "The Dude" overdrive, demo by Pete Thorn
  • Demo - J. Rockett Audio Designs The Dude V2 - Sound Demo (no talking)

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to The Dude and SolarWinds Service Desk)
Monitoring Tools
59 59%
41% 41
Help Desk
0 0%
100% 100
Network & Admin
100 100%
0% 0
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Dude and SolarWinds Service Desk

The Dude Reviews

We have no reviews of The Dude yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

Social recommendations and mentions

Based on our record, The Dude seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Dude mentions (6)

  • Network Scanning Software Suggestions
    An incredibly powerful free tool that has been around a long time is Mikrotik's 'The Dude'. Source: about 1 year ago
  • Question about central or cloud management
    If you have a powerful enough router in the network, one of your options is to use The DUDE (Documentation). Note that DUDE requires IP access to WinBox from the management network. For some more features, you should also enable SNMP on your routers. DUDE server can also host a syslog server, so you can have centralized log ingestion. The downside of this solution is that it's unfortunately not a fully-featured... Source: over 1 year ago
  • Share your greatest free tools
    The Dude” is what the tool is called (yeah I don’t know why they called it that either). It’s a client-server application and the server nowadays only runs on a Mikrotik router as a separate package. You could use any Mikrotik router but since it’s heavy on logging I use a Mikrotik CHR as a VM just to host the dude. The free CHR license gives you 1Mbps throughput which for SNMP monitoring is plenty. Source: about 2 years ago
  • Hi, i have a question
    MikroTik has a software called The Dude, that runs on some sort of computer acting as a server (an always on computer to receive, monitor, and store the data collected from the statistics). This would be the best way to achieve what you want to do (collecting user usage statistics and storing it in one place). Source: about 2 years ago
  • MikroTik - The Dude - No more active development, resume unknown
    Https://mikrotik.com/thedude Supports SNMP, ICMP, DNS and TCP monitoring for devices that support it. Source: about 2 years ago
View more

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing The Dude and SolarWinds Service Desk, you can also consider the following products

Pandora FMS - Pandora FMS: Opensource monitoring software

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OpenNMS - Project home page of OpenNMS - a java based network managememnt platform developed under the Open Source model

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

cStatus - Monitor and scan a network.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.