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The Dude VS Jira Service Desk

Compare The Dude VS Jira Service Desk and see what are their differences

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The Dude logo The Dude

MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • The Dude Landing page
    Landing page //
    2021-07-25
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

The Dude videos

+ Add

Who's the Dude? Review - with Tom Vasel

More videos:

  • Demo - J. Rockett "The Dude" overdrive, demo by Pete Thorn
  • Demo - J. Rockett Audio Designs The Dude V2 - Sound Demo (no talking)

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to The Dude and Jira Service Desk)

The Dude

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Network & Admin
100 100%
Network & Admin
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Dude and Jira Service Desk

The Dude Reviews

We have no reviews of The Dude yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, The Dude seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Dude mentions (6)

  • Network Scanning Software Suggestions
    An incredibly powerful free tool that has been around a long time is Mikrotik's 'The Dude'. Source: about 1 year ago
  • Question about central or cloud management
    If you have a powerful enough router in the network, one of your options is to use The DUDE (Documentation). Note that DUDE requires IP access to WinBox from the management network. For some more features, you should also enable SNMP on your routers. DUDE server can also host a syslog server, so you can have centralized log ingestion. The downside of this solution is that it's unfortunately not a fully-featured... Source: over 1 year ago
  • Share your greatest free tools
    “The Dude” is what the tool is called (yeah I don’t know why they called it that either). It’s a client-server application and the server nowadays only runs on a Mikrotik router as a separate package. You could use any Mikrotik router but since it’s heavy on logging I use a Mikrotik CHR as a VM just to host the dude. The free CHR license gives you 1Mbps throughput which for SNMP monitoring is plenty. Source: about 2 years ago
  • Hi, i have a question
    MikroTik has a software called The Dude, that runs on some sort of computer acting as a server (an always on computer to receive, monitor, and store the data collected from the statistics). This would be the best way to achieve what you want to do (collecting user usage statistics and storing it in one place). Source: about 2 years ago
  • MikroTik - The Dude - No more active development, resume unknown
    Https://mikrotik.com/thedude Supports SNMP, ICMP, DNS and TCP monitoring for devices that support it. Source: about 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing The Dude and Jira Service Desk, you can also consider the following products

Pandora FMS - Pandora FMS: Opensource monitoring software

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OpenNMS - Project home page of OpenNMS - a java based network managememnt platform developed under the Open Source model

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

cStatus - Monitor and scan a network.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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