Software Alternatives & Reviews

TextUs VS Zammad

Compare TextUs VS Zammad and see what are their differences

TextUs logo TextUs

TextUs is the leading businesses texting platform for professionals.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • TextUs Landing page
    Landing page //
    2019-10-09
  • Zammad Landing page
    Landing page //
    2023-07-27

TextUs videos

Textus Receptus (Trinitarian Bible Society) Review

More videos:

  • Review - Review | The Textus Receptus Bible In Hebrew And Greek By TBS
  • Review - WM 180: Review: Jan Krans, Why The Textus Receptus Cannot Be Accepted

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to TextUs and Zammad)
Customer Support
61 61%
39% 39
Business & Commerce
100 100%
0% 0
Help Desk
43 43%
57% 57
Customer Service
0 0%
100% 100

User comments

Share your experience with using TextUs and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TextUs mentions (0)

We have not tracked any mentions of TextUs yet. Tracking of TextUs recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing TextUs and Zammad, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

osTicket - osTicket is a widely-used open source support ticket system.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.