Software Alternatives, Accelerators & Startups
Register | Login

Tettra VS Zammad

Compare Tettra VS Zammad and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Tettra logo Tettra

Tettra is a company wiki that helps teams manage and share organizational knowledge.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Tettra Landing page
    Landing page //
    2023-08-19
  • Zammad Landing page
    Landing page //
    2023-07-27

Tettra videos

+ Add

Tettra app: Organize processes & team documentation

More videos:

  • Review - Tettra Product Explainer Video

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Tettra and Zammad)

Tettra

Zammad

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
WiKi
100 100%
WiKi
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Tettra and Zammad. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Tettra and Zammad

Tettra Reviews

Best 25 Software Documentation Tools 2023
Tettra is a knowledge management and internal documentation tool that is designed to help teams organize, share, and collaborate on internal knowledge and documentation.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
As for the pricing, like most other KM software, Tettra’s free for smaller teams (under ten users). If you have between 10 and 250 users, you’ll pay $10 per user every month and get unlimited storage and version history.
Source: www.archbee.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
A simple and smart wiki tool, Tettra helps you document your business processes, policies, and other critical information in a centralized platform. Answering employees’ questions and onboarding new employees is a breeze with this wiki software. It allows all your teams to work together and contribute knowledge, track updates, and keep everyone on the same page. The tool is...
Source: www.proprofskb.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
“Tettra allows us to easily store all our docs, links, SOPs, guidelines, and more in one place where everyone has access. There are multiple levels to the wiki so we can create top-secret internal docs while also granting access to more public information when people sign in via Slack. Further, docs can be entirely public in case we don’t care who is accessing them.
Source: remoteverse.com

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Zammad should be more popular than Tettra. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tettra mentions (2)

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Tettra and Zammad, you can also consider the following products

Slite - Your company knowledge

osTicket - osTicket is a widely-used open source support ticket system.

Confluence - Confluence is content collaboration software that changes how modern teams work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...