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Tellephant VS Blitzz

Compare Tellephant VS Blitzz and see what are their differences

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Contents:
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  3. » Reviews
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Tellephant logo Tellephant

Helping you build incredible chatbots and integrate WhatsApp, Google, Facebook, SMS and more to your communication stack in seconds. All at the cheapest rates out there.

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • Tellephant Landing page
    Landing page //
    2022-12-01

Engage your customers, like never before, on their favourite messaging channels with Tellephant’s advanced, yet easy‑to‑use, messenger communication platform.

  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

Tellephant

Website
tellephant.com
Pricing URL
Official Tellephant Pricing
$ Details
freemium $19.99 / Monthly ("WhatsApp Business Account", "1 Agent")
Platforms
Web Android
Release Date
2020 October
Edit details

Blitzz

Website
blitzz.co
Pricing URL
Official Blitzz Pricing
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January
Edit details

Tellephant features and specs

  • Omnichannel support: Yes
  • WhatsApp Chatbot: Yes
  • WhatsApp Business Access: Yes
  • WhatsApp Integration: Yes
  • Chat Support: Yes
  • Chatbot: Yes
  • Website Chat: Yes
  • Google Business Messaging: Yes
  • Instagram growth: Yes
  • Ecommerce: Yes

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Tellephant videos

+ Add

WhatsApp Business with Google Sheets Integration

More videos:

  • Demo - Support Customers on WhatsApp!
  • Review - MedPay Testimonial
  • Review - Integrate Airtable with WhatsApp using Tellephant (2022)
  • Review - Integrate Zoho CRM with WhatsApp using Tellephant (2022)

Blitzz videos

+ Add

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to Tellephant and Blitzz)

Tellephant

Blitzz

Communication
76 76%
Communication
24% 24
Customer Support
42 42%
Customer Support
58% 58
Messaging
100 100%
Messaging
0% 0
Augmented Reality
0 0%
Augmented Reality
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tellephant and Blitzz

Tellephant Reviews

We have no reviews of Tellephant yet.
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Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

What are some alternatives?

When comparing Tellephant and Blitzz, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

SendSMSGate - ✅Send SMS Bulk and 📨📨📨 Service SMS and Viber ads all over the world. 💰Cheap rices, round-the-clock support and direct contracts with mobile operators.

TechSee - Intelligent visual customer support solution

Plivo - Plivo simplifies your customer engagement.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .

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