Software Alternatives, Accelerators & Startups

TalkJS VS Crisp Chat

Compare TalkJS VS Crisp Chat and see what are their differences

TalkJS logo TalkJS

TalkJS is a messaging API enabling users to add buyer-seller chat to their online marketplace or platform.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • TalkJS Landing page
    Landing page //
    2023-03-15
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Category Popularity

0-100% (relative to TalkJS and Crisp Chat)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TalkJS and Crisp Chat

TalkJS Reviews

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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, TalkJS should be more popular than Crisp Chat. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TalkJS mentions (32)

  • Ask HN: Who is hiring? (June 2023)
    Our stack is mainly TypeScript, React, Elixir and PostgreSQL. 80% of the company is product people, founders are a designer and a programmer. TalkJS touches millions of people and is growing quickly. We want to be the tool that every developer thinks of for building communication features, a bit like what Stripe is for payments. To accomplish this, we give great engineers the maximum amount of freedom, so they can... - Source: Hacker News / 12 months ago
  • 5 Real-world Projects for Practicing With NextJS
    Don’t use third-party libraries like TalkJs to integrate the real-time functionality. - Source: dev.to / about 1 year ago
  • Integrating Django channels in my chat application
    Hello guys, I have just implemented a chat application between users in my Django project (just using HTTP requests). I am trying to deploy the project asap, do you think I should use Django channels? How hard is it to convert my already working application? I have also found this service on the internet (https://talkjs.com/). Do you think it could be a great idea to launch the website as it is now, and later on,... Source: over 1 year ago
  • How do you implement internal user messaging in your app?
    I'm one of the founders of https://talkjs.com, a chat SDK with a pre-built UI. Obviously my position is extremely biased. Users have come to expect a chat experience that Just Works, and has all the basics covered. Those basics, however, go a lot longer than just the websocket/firebase "hello world" chat app and it's a lot of work to cover them sufficiently well. Typing indicators, online status, sharing photos... - Source: Hacker News / almost 2 years ago
  • Reporting messages in TalkJS
    TalkJS now supports adding custom actions to chat messages. This opens up possibilities to add support for actions like reporting, deleting, or liking a message. In this how-to, we’ll set up a custom action to report a message in TalkJS using this new feature. Note that the feature by itself does not report a message but provides you with the custom action and its handler. You must invoke a service in the backend... - Source: dev.to / almost 2 years ago
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Crisp Chat mentions (7)

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What are some alternatives?

When comparing TalkJS and Crisp Chat, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Plivo - Plivo simplifies your customer engagement.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Google Cloud Speech API - Cloud Speech offers speech to text conversion powered by machine learning.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.