SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
Zoom
Skype
WebEx
GoToMeeting
Slack
join.me
GoToWebinar
Microsoft Teams
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.
Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.
Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.
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SympoQ's answer
Startups and agile support teams.
SympoQ's answer
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
SympoQ's answer
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer
Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.
User friendly interface and a good platform to arrange professional meetings
Features of this app is best while taking classes screen sharing, voice and many more. Easy to use because showed al features very clear. They really support their users and their features are frequent and implemented when you are using it.
Based on our record, Zoom seems to be more popular. It has been mentiond 195 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Zoom.us — Secure Video and Web conferencing add-ons available. The free plan is limited to 40 minutes. - Source: dev.to / 4 months ago
The screen recording he did can be done with a very basic setup such as Zoom and a one-person meeting, record your screen which also captures mic audio, save the meeting, upload to youtube, twitter, etc. https://zoom.us/. Source: 6 months ago
Install Zoom on your computer, tablet, or smartphone if you haven't already (https://zoom.us). Source: 7 months ago
There are times when collaborators need to pair synchronously on a remote meeting app such as Zoom, GoogleMeet, etc. - Source: dev.to / 10 months ago
Pro tip: It doesn’t mean you can’t get attendees in the mood because your money-raising gala is being held online. Get your board members to sell virtual tables and add the option to form smaller groups for each table via Zoom. Ask your guests to dress up and share photos of the celebrations at home. Find an entertainer to perform online and include online auction and raffle options for all attendees. Source: 12 months ago
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