SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
Toast
Square
Lightspeed
TouchBistro
Odoo Point of Sale
ITSCircle POS
Vantiv
NCR Aloha POS
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
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SympoQ's answer
Startups and agile support teams.
SympoQ's answer
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
SympoQ's answer
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer
Based on our record, Toast seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Toast is the point of sale system that many restaurants use - it integrates a lots of aspects of the restaurant https://pos.toasttab.com/. Source: over 1 year ago
Hey! I'm not as familiar with the restaurant space but I've heard good things about Toast. You may need to use their point-of-sale system to get the full benefits, but they do have a CRM, ERP tools, and some marketing capabilities built into their software. Source: over 1 year ago
For others who are confused: Toast is a point-of-sale (POS) app used by restaurants to charge customers. Source: over 1 year ago
Even without robots, services like Toast can cut down the number of waiters needed by moving ordering & table service to smartphones. Source: almost 2 years ago
I think toast https://pos.toasttab.com/ does this for restaurants. They sell point of sale systems, but also back office software too. That enables them to collect all the data, then they provide analytics that is supposed to help the restaurant be more profitable. Source: about 2 years ago
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
TouchBistro - iPad based Point of Sale solution for restaurants