Software Alternatives, Accelerators & Startups

SympoQ VS Snov.io

Compare SympoQ VS Snov.io and see what are their differences

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Snov.io logo Snov.io

More leads. More sales. More revenue.
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • Snov.io Landing page
    Landing page //
    2023-03-21

Snov.io is everything you need to grow your business! With its award-winning tools for lead generation, email verification, automated email outreach, email warm-up, and customer management, you can automate and accelerate your sales at scale!

With over 2M users all over the world, Snov.io is here to exceed your expectations. Over a dozen lead search options, unlimited email campaigns, unlimited follow-ups and helpful customer care are here to take your sales to the next level. Enjoy unrestricted growth no other tool can offer. Join Snov.io to supercharge your sales and turn more leads into loyal customers.

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Snov.io features and specs

  • Email Finder: Find any email. Anywhere.
  • Email Verifier: Check email addresses and reduce your bounce rate.
  • Email Warm-up: Say goodbye to spam. Warm up your email and always land in the Inbox.
  • Email Drip Campaigns: Create personalized campaigns with automatic follow-ups to sell, onboard, nurture, and build long-term customer relationships.
  • Sales CRM: A free sales CRM ecosystem that promotes your business growth, not stifles it.
  • Technology Checker: Discover the technology stack behind your prospective clients
  • LI Prospect Finder: Find emails from LinkedIn, Google, Yelp, Twitter and company websites. Always pre-verified.
  • Email Tracker: Track email opens and link clicks right in your Gmail.

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

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Snov.io videos

Welcome to Snov.io

More videos:

  • Demo - Snovio Academy: From Lead Generation to Closing Deals

Category Popularity

0-100% (relative to SympoQ and Snov.io)
Customer Support
100 100%
0% 0
Lead Generation
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0
Email Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing SympoQ and Snov.io.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

Snov.io's answer:

We are Snov.io, a thriving all-in-one sales platform that helps sales reps, SDRs, BDRs, marketing specialists, recruiters, event organizers, and startup CEOs to grow their business.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Snov.io's answer:

In the last 6 years, Snov.io has grown from a small tool with a handful of people on the team into a multifunctional sales solution with more than 2,000,000 users, offering over a dozen tools and Chrome extensions.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

Snov.io's answer:

Google, Salesforce, Dropbox, Canva, Sendpulse, Docusign, Zendesk.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and Snov.io

SympoQ Reviews

We have no reviews of SympoQ yet.
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Snov.io Reviews

Top 15 Lead Generation Companies & Agencies Worth Checking Out In 2023
How do I generate more B2B leads? To generate more B2B leads, start by defining your target audience and creating buyer personas to understand their needs. Optimize your website with clear calls-to-action (CTAs) and create valuable content, such as blog posts, videos, and whitepapers, and share it across various platforms. Utilize social media and email campaigns to interact...
Source: snov.io

Social recommendations and mentions

Based on our record, Snov.io seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

Snov.io mentions (28)

  • Email marketing Newbie looking for advice
    Presently looking at Apollo.io and Seamless.ai for lead generation (booked meetings), Email marketing with buzzbuilder or snov.io, Mailbox service with tons of different mailbox companies. Source: 8 months ago
  • How to start email marketing alone? (beginner wanting to learn)
    Once the leads list is ready then setup email campaigns using hubspot.com , instantly.ai or snov.io (if you're just starting with low budget). Source: about 1 year ago
  • Snovio for Sales Automation
    Is a revolutionary new online platform that makes it easy for businesses to connect with top LinkedIn professionals. With a simple yet powerful interface, Sales automation & acceleration at scale | Snov.io makes it easy to find and connect with the right LinkedIn professionals for your business. In addition, Sales automation & acceleration at scale | Snov.io offers a variety of features that make connecting with... Source: about 1 year ago
  • Help with setting up EIM mail
    Hi, I am trying to connect my EIM mail to an email sending tool (snov.io) and I need to setup my account but keep getting an error. I have tried using TLS and rechecked my credentials 1000 times, the incoming mail server is working but the outgoing smtp gives me this error every time. Any help? Source: about 1 year ago
  • [For hire] Multi-tasked remote professional
    Hello, I'm a multi-skilled remote professional with experience in various tasks. A tech-savvy problem solver that you can rely on. Enthusiastic individual with superior skills in both team-based and independent capacities. I have a high level of competence in data entry, lead generation, social media management, LinkedIn optimization, scheduling social media content, content creation, email marketing, graphic... Source: about 1 year ago
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What are some alternatives?

When comparing SympoQ and Snov.io, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Hunter - Find all the email addresses related to a domain

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Apollo.io - Apollo’s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.