Software Alternatives, Accelerators & Startups
Register | Login

SympoQ VS Qlik

Compare SympoQ VS Qlik and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Qlik logo Qlik

Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights, and action.
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • Qlik Landing page
    Landing page //
    2023-06-28

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Qlik

Website
qlik.com
Pricing URL
Official Qlik Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Qlik features and specs

No features have been listed yet.

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Qlik videos

+ Add

A Day in the life of a Qlik Cloud User

More videos:

  • Demo - Qlik Sense Product Tour

Category Popularity

0-100% (relative to SympoQ and Qlik)

SympoQ

Qlik

Customer Support
100 100%
Customer Support
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100

Questions and Answers

As answered by people managing SympoQ and Qlik.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

User comments

Share your experience with using SympoQ and Qlik. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and Qlik

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Qlik Reviews

The 7 Best Embedded iPaaS Solutions to Consider for 2024
Description: Qlik offers a range of integration capabilities that span four product lines. The flagship product is Qlik Replicate, a tool that replicates, synchronizes, distributes, consolidates, and ingests data across major databases, data warehouses, and Hadoop. The portfolio is buoyed by Qlik Compose for data lake and data warehouse automation and Qlik Catalog for...
Source: solutionsreview.com
25 Best Reporting Tools for 2022
QlikView is a classic Reporting Tool that provides analytical solutions and allows you to develop appealing visualization from the data. It is an Enterprise Tool that converts raw data into a meaningful format. Some features of QlikView are as follows:
Source: hevodata.com
Top 10 Visual Analytics Provider For 2021
With some of the most sophisticated array of visualisations, Qlik is a pioneer in visualisation analytics software. With Qlik Sense and QlikView, it helps with a wide range and unorthodox ways of presenting data. Its ‘associative analytics engine’ in Qlik Sense moves away from a query-based approach and lets you explore data without any limitations. The engine lets you...
Source: analyticsindiamag.com
Top 10 Data Integration Software: An Overview 28 Jan 2019
Qlik Connect, formerly Attunity Connect, is an easy-to-use, standards-based solution that provides you with fast, easy and cost-effective data access and availability. It provides real-time and seamless connectivity and integration with web applications. Additionally, this software features data-driven event detection and allows enterprises to build a service-oriented...
Source: mopinion.com
The 28 Best Data Integration Tools and Software for 2020
Description: The Qlik product suite features a range of data integration capabilities that span four distinct product lines. The flagship product is Qlik Replicate, a tool that replicates, synchronizes, distributes, consolidates, and ingests data across all major databases, data warehouses, and Hadoop. The portfolio of products is buoyed by Qlik Compose and Qlik Visibility....
Source: solutionsreview.com

Social recommendations and mentions

Based on our record, Qlik seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

Qlik mentions (1)

  • GME FTD - Moving Daily Avg.
    All files was pulled into a program called : QLIK, qlik.com is the company and my company uses it for our reporting and our customer's reporting needs. Source: about 3 years ago

What are some alternatives?

When comparing SympoQ and Qlik, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

Loading...