SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
Process Street
Kissflow
Pipefy
ifttt
Nintex
Make.com
Microsoft Power Automate
Apache Airflow
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
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SympoQ's answer
Startups and agile support teams.
SympoQ's answer
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
SympoQ's answer
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer
Based on our record, Process Street seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The only thing I found is process.st but it’s a paid service. Source: 12 months ago
So far I am working on the idea of workflow saas app, something like notion + process.st, but much simpler to use. I haven't done any wireframes or design yet. I am just at initial stage of exploring this area. Source: about 1 year ago
I'm using process street. It can trigger different workflows using links + having a conditional workflow. Source: over 1 year ago
I took a look at process.st, it's more oriented towards office workers, whereas we're targeting in-the-field activities (take a photo, send an SMS, etc.). Source: almost 2 years ago
> I want that temporally and semantically linked set of activities to appear on a timeline with links to and from the various tools I use Sounds like what you want is a repeatable, digital workflow. Using workflow software like Process Street (https://process.st) you can build that documentation as part of performing the work itself. You could capture, say, the AWS policies you create and the ARNs they’re... - Source: Hacker News / over 2 years ago
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.
