SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
Hosthub
Guesty
OwnerRez
Smoobu
Lodgify
Rental Network Software
ResNexus
Tokeet
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
Hosthub is a vacation rental Property Management Platform that helps property owners & managers manage their properties on multiple channels like Airbnb, Vrbo, and Booking.com. Hosthub has everything you need to manage your properties effortlessly and reliably to increase your revenue, improve your operations, and save time and money.
Hosthub provides an all-in-one solution that includes: - Availability & Rate Sync - Expense Management - Automated Messaging - Unified Inbox with AI assistant - Reports & Charts - Team Management - 30+ Integrations
SympoQ HosthubNo SympoQ videos yet. You could help us improve this page by suggesting one.
SympoQ's answer
Startups and agile support teams.
SympoQ's answer
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
Hosthub's answer:
SympoQ's answer
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer
This company gave me 100% absolutely wrong actions, in writing, and caused me a $4,500 loss in a matter of weeks. I was told, in writing, from a senior account manager, Harry, to "Just enter the nightly rate and we'll take care of the rest." Wow!! They caused me to lose the cleaning fee on numerous bookings (45 of them) within a matter of weeks. They have given me the runaround for months to compensate for their error. They will not stand behind their wrong doing. They know I am unable to sue them as they are in Greece and I am in the USA and it would be incredibly expensive to take legal action against them. I will continue to put the time in to leave these reviews for them everywhere and anywhere possible. Horrible company to do business with. Do not use them as they are not a morally fit company.
I have used Sync since March 2020. It has been a big help in getting through all of the cancelations and changes that occurred in the past several months. I like the data that you can use to create reports. I manage 6 properties and feel it is just right for what I need to do
Been using SyncBnB for over a year now. It does sync my calendars between various channels without any practical delays. Support is great as well and they're open for suggestions. Haven't tried the new rate management feature yet, so can't comment on that. Seems very interesting. When syncing occurs, dates are blocked as expected, however, not all data is consistently synced. At times I compare the data with their source and amend it here and there in syncbnb.
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
Guesty - Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
OwnerRez - OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging, and websites.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Smoobu - The all-in-one vacation rental management software