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Survey2Connect VS PlayVox

Compare Survey2Connect VS PlayVox and see what are their differences

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Survey2Connect logo Survey2Connect

Experience Management

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Survey2Connect Landing page
    Landing page //
    2022-06-27
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Survey2Connect videos

+ Add

Survey2connect | A world class Experience Management Platform

More videos:

  • Review - Survey2connect CX. Turn insights into actions - real time.
  • Review - Market Research with Survey2Connect

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Survey2Connect and PlayVox)

Survey2Connect

PlayVox

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Insurance Administration And Management
100 100%
Insurance Administration And Management
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Survey2Connect and PlayVox, you can also consider the following products

Applied TAM - Power your agency with the management system that created the digital insurance industry with Applied TAM, The Agency Manager from Applied Systems.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Agency Master - Insurance Policy Administration Systems

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

IVANS Translations - Outsource insurance data translation. ACORD AL3 and XML translation services for personal, commercial, workers’ compensation and specialty/program lines of business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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