PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
Genesys
IVANS Translations
Sircon
Rhoads PCRM
CyberLife
Oracle Insurance Compliance Tracker
Hearsay Social
EZLynx
Agency Master
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
PlayVox IVANS TranslationsScorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Sircon - Sircon helps you save money and reduce compliance risk by getting and keeping agents / advisors authorized to sell.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Rhoads PCRM - Rhoads provides automated compliance systems & services for the insurance industry, using the Rhoads PCRM platform. Learn more about our one-stop shop solution!
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
CyberLife - CyberLife is the world's leading android designer, manufacturer and retailer of androids in the universe of Detroit: Become Human.