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Survaider VS Mopinion

Compare Survaider VS Mopinion and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Mopinion logo Mopinion

All-in-One User Feedback Software for Websites and Mobile Apps.
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

  • Mopinion Landing page
    Landing page //
    2023-07-31

Survaider videos

+ Add

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Mopinion videos

+ Add

Mopinion Explainer Video: Collect online feedback and turn it into useful insights

More videos:

  • Tutorial - Mopinion Webinar - How to Increase Online Sales with Customer Feedback
  • Tutorial - Mopinion Webinar - How to build feedback forms and dashboards that drive online conversions

Category Popularity

0-100% (relative to Survaider and Mopinion)

Survaider

Mopinion

Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Feedback
33 33%
Customer Feedback
67% 67
User Feedback
0 0%
User Feedback
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Survaider and Mopinion

Survaider Reviews

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Mopinion Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Mopinion is an all-in-one user feedback software for all your digital channels. This VoC tool collects and analyses feedback from websites, mobile apps and email campaigns in real-time. With it’s easy-to-use interface, users can build, design and configure feedback forms however they like. Users can also target these feedback forms to specific groups of online visitors and...
Source: mopinion.com
10 Best Hotjar Alternatives You Should Use
Looking for a Hotjar alternative that can deliver the most helpful feedback analytics? “Mopinion” promises to be the right answer to your needs. What has caught my eyes in this web analytics platform is the event-driven feedback system which enables you to fine-tune feedback forms for specific groups of online visitors. Thus, you have more chances of getting the desired...
Source: beebom.com

What are some alternatives?

When comparing Survaider and Mopinion, you can also consider the following products

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Qemotion - The easiest CX platform to turn your customer comments into emotional insights.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Satmetrix - Satmetrix provides cloud-based customer experience management software for companies of all sizes.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

GoFrugal Apparel & Footwear Software - GoFrugal Apparel & Footwear is comprehensive control management software on your multi-location software and facilitates your customers with centralized Loyalty.

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