Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.
Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.
Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.
Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.
Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.
Collect website feedback from your team, clients, and users.
Get feedback with screenshots & technical metadata directly into your favorite project management tool.
Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!
Based on our record, Marker.io seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a really nice note and solution of the problem. What is the difference from your competitor https://marker.io/? - Source: Hacker News / over 1 year ago
I'm looking for a free and/or open source self-hosted alternative to marker.io for visual bug tracking/reporting. Source: over 1 year ago
Also keep an eye on this discussion to make issue forms available on private repos. Until this is possible, marker.io & Linear are a solution. Source: about 2 years ago
I work for a really small startup ( https://marker.io ) that focuses on drastically improving website feedback workflows for agencies/ clients. In some cases agencies say:. Source: about 2 years ago
Obviously I'm biased and a bit self-promotional but we put so much work into it, that I'd love to get your feedback -> https://marker.io. Source: over 2 years ago
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