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Survaider VS Confirmit Horizons

Compare Survaider VS Confirmit Horizons and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Confirmit Horizons logo Confirmit Horizons

Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

  • Confirmit Horizons Landing page
    Landing page //
    2023-10-01

Survaider videos

+ Add

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Confirmit Horizons videos

+ Add

Total Economic Impact : A Study of the Financial Impact of Confirmit Horizons

Category Popularity

0-100% (relative to Survaider and Confirmit Horizons)

Survaider

Confirmit Horizons

Business & Commerce
26 26%
Business & Commerce
74% 74
Customer Feedback
74 74%
Customer Feedback
26% 26
Surveys
0 0%
Surveys
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Survaider and Confirmit Horizons, you can also consider the following products

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Unblu - Unblu is another customer experience management software that allows financial institutions to enhance the digital experience they offer to their clients.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

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