Software Alternatives & Reviews

SuiteCRM VS Birdeye

Compare SuiteCRM VS Birdeye and see what are their differences

SuiteCRM logo SuiteCRM

SuiteCRM, Open Source CRM for the world Fully featured Open Source CRM, as powerful as Salesforce and Dynamics. Try the online demo! Online Demo Sign up for the SuiteCRM Master Classes. First class on June 6! Download

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • SuiteCRM Landing page
    Landing page //
    2023-04-19
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

SuiteCRM

$ Details
Platforms
-
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

SuiteCRM features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

SuiteCRM videos

SuiteCRM Generic Overview

More videos:

  • Review - Introduction to SuiteCRM
  • Demo - SuiteCRM Demo & Introduction (the free CRM)

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to SuiteCRM and Birdeye)
CRM
100 100%
0% 0
Reputation Management
0 0%
100% 100
Sales
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SuiteCRM and Birdeye

SuiteCRM Reviews

We have no reviews of SuiteCRM yet.
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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, SuiteCRM should be more popular than Birdeye. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuiteCRM mentions (16)

  • Newbie Help
    Https://suitecrm.com Main site has tutorials, manuals, guides and forum. Also you can find some beginner guides on youtube. Additionally you can try search SugarCrm 6CE guides, there are old, but in some cases can be handy. And ChatGPT know SuiteCrm codebase, so at simple tasks it can help. Source: 12 months ago
  • Searching for a Client database solution with keeping history interactions
    Even though you don't want a CRM, I suggest looking at the opensource SuiteCRM and customise it to your needs via its Studio to hide items not required. I have used, including the old opensource SugarCRM. Source: about 1 year ago
  • Best free CRM for a small coworking space?
    Depending on the features of a CRM required, you can try SuiteCRM. You can self-host it. You may also have to customise or switch off modules you do not need. Source: about 1 year ago
  • CRM But Not Really...
    If you want to self-host, you can use opensource SuiteCRM and just hide features you do not need via its studio. Source: over 1 year ago
  • CRM tool for small business. Is there such a tool for NAS/self hosted server?
    Just from a quick google search, https://suitecrm.com/ seems to be a solid, free CRM tool. I can't personally vouch for it but maybe give it a shot. Source: over 1 year ago
View more

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing SuiteCRM and Birdeye, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.