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Stripe VS HelpScout

Compare Stripe VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Stripe logo Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Stripe Landing page
    Landing page //
    2024-04-30
  • HelpScout Landing page
    Landing page //
    2023-07-14

Stripe videos

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PayPal VS Stripe 2020: Which Online Payment Processor Is Best For Your Business?

More videos:

  • Review - Stripe Review Video
  • Review - BEWARE: CLOSE YOUR STRIPE ACCOUNT!!! *BEFORE THEY DO*

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Stripe and HelpScout)

Stripe

HelpScout

Online Payments
100 100%
Online Payments
0% 0
Customer Support
0 0%
Customer Support
100% 100
Recurring Billing
100 100%
Recurring Billing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stripe and HelpScout

Stripe Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Stripe is a payment processor. Its software and APIs enable businesses to accept payments, send payouts, and manage their businesses online. Stripe offers its customers a full-stack payment process – it serves as both a third-party payment processor and a payment gateway.
Source: rainex.io
9 Gumroad Alternatives to help you get started asap
From Sahil's statements, Gumroad uses Stripe for processing the payment and Stripe is charging Gumroad. So, whatever 2.9% is paid by the seller is actually going to Stripe (roughly 2-3%) but not to Gumroad.
Source: www.indiehackers.com
5+ Best Payoneer Alternatives For Freelancers & Businesses
Unlike Payoneer, Stripe enables you to collect recurring payments. So if you have a business that uses a subscription/recurring model, Stripe would be an ideal choice.
Source: digitalmarketingtipsy.com
9 Best Payoneer Alternatives for Freelancers | 2022
With organizations such as Shopify, Zoom, Amazon, and Booking.com using it for payment collection you can be sure as a freelancer to never miss on your pay with Stripe. And just like PayPal, Stripe allows for the collection and sending of cash internationally and domestically.
Source: www.digitalgondola.com
10 Best Payment Gateways for Your Online Business in Malaysia (2021)
Stripe is one of the fastest growing payment solutions in the world. Thanks to it being developer-friendly, you’ll find Stripe integrated with a large number of popular sites and apps online.
Source: entrepreneurcampfire.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Stripe seems to be a lot more popular than HelpScout. While we know about 244 links to Stripe, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stripe mentions (244)

  • Playing around with Hotwire ⚡️
    In the last update, I got subscriptions working, and integrated with Stripe. I'm using the Pay gem to manage the subscriptions, as it provides a lot of built-in functionality, and the Stripe Ruby Client for other API calls not supported with the Pay gem. - Source: dev.to / 6 days ago
  • How to Integrate Stripe Payment Gateway with nxtbn
    An account with Stripe (create one at Stripe's website). - Source: dev.to / 14 days ago
  • Setting Up Stripe Payments in React
    Before you can start accepting payments with Stripe Checkout, you need to create a Stripe account. Visit the Stripe website and sign up for an account. Once you have created an account, you will receive an API key that you will use to authenticate your requests to the Stripe API. - Source: dev.to / about 1 month ago
  • Build and deploy a Next.js ecommerce website in 5 steps
    Next, we will enable checkout and payment processing through Stripe. First, install the Stripe clients with the following command:. - Source: dev.to / about 1 month ago
  • Start Charging Customers with Django and DjStripe
    Head to Stripe and register if you haven't already. We can use the Stripe API in Test Mode to build the e-commerce app. You can add a bank account and get verified later when you're ready to start collecting real payments. - Source: dev.to / about 2 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Stripe and HelpScout, you can also consider the following products

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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