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HelpScout VS PayPal

Compare HelpScout VS PayPal and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

PayPal logo PayPal

PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • PayPal Landing page
    Landing page //
    2023-10-20

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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PayPal videos

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STOP Using PayPal - 5 Reasons You Should Stop Using PayPal in Your Business or On Your Website!

More videos:

  • Review - Why I No Longer Use PayPal · Selling AND Buying
  • Review - is PayPal Credit a Scam | 6 Month Interest Free

Category Popularity

0-100% (relative to HelpScout and PayPal)

HelpScout

PayPal

Help Desk
100 100%
Help Desk
0% 0
Online Payments
0 0%
Online Payments
100% 100
Customer Support
100 100%
Customer Support
0% 0
Payment Platform
0 0%
Payment Platform
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and PayPal

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

PayPal Reviews

  1. PayPal is cool

    I like PayPal, it has a high security standard. Except when I am the one suffering a chargeback for some flimsy reasons.

9 Best Cryptocurrency Payment Gateways Reviewed [January 2023]
PayPal provides 24/7 secure transactions of both fiat and cryptocurrencies to its users. Even though it was initially an online payment platform, PayPal added a crypto payment feature in 2020. Its crypto wallet also allows users to directly buy and store cryptocurrencies. PayPal doesn’t charge extra fees for making crypto payments.
Source: coingape.com
Where is Revolut Available? International Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Source: investingintheweb.com
Does Cash App Work Internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Source: investingintheweb.com
Does Venmo work internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money, for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Source: investingintheweb.com
Best money transfer apps of 2021
With Vemno clearly pitching itself at the younger market, PayPal’s app maintains the more corporate look and feel. Its tight security measures – making you enter your password every time you open the app, for example – further emphasizes the business heritage. While this may feel like a slight inconvenience, it’s surely a wise security measure.
Source: www.techradar.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than PayPal. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

PayPal mentions (1)

  • Trying to activate PayPal just brings me to PayPal's website.
    (I live in USA) When I go to payments under my shopify account to add paypal as a payment method I am having trouble doing so. I first click activate paypal > activate paypal express checkout which directs me to a "security challenge" (confirm I am not a robot). Then it just brings me to paypals website (paypal.com/us/home). When I sign in nothing happens, I am just on my paypal homescreen. Source: over 1 year ago

What are some alternatives?

When comparing HelpScout and PayPal, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

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