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Square Contactless Reader VS HelpScout

Compare Square Contactless Reader VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Square Contactless Reader logo Square Contactless Reader

Accept Apple Pay + Chip cards, anywhere

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Square Contactless Reader Landing page
    Landing page //
    2023-06-24
  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Square Contactless Reader and HelpScout)

Square Contactless Reader

HelpScout

Online Payments
100 100%
Online Payments
0% 0
Customer Support
0 0%
Customer Support
100% 100
Fintech
100 100%
Fintech
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Square Contactless Reader and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square Contactless Reader and HelpScout

Square Contactless Reader Reviews

We have no reviews of Square Contactless Reader yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Square Contactless Reader should be more popular than HelpScout. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square Contactless Reader mentions (10)

  • selling my book at summer festivals
    - if your phone lacks the capacity to process cards - Square's card reader - affordable, simple to use. Source: about 1 year ago
  • Best alternatives to Square?
    I have this Square contactless/chip reader so if a customer doesn't have tap-to-pay they just insert their card. I do keep my old magstripe reader handy just in case. There have been a few times my contactless/chip reader didn't work for a few minutes (maybe related to unstable con wifi?) and I used the magstripe reader instead. Source: about 1 year ago
  • Square mag stripe reader
    I have this one - https://squareup.com/us/en/hardware/contactless-chip-reader. Source: almost 2 years ago
  • Hypothetically speaking, is there any way to use mobile wallets with online shopping with the USBAR?
    I thought you were “hypothetically” wanting to get something like a Square Reader/Terminal and use Google Pay, right? Source: about 2 years ago
  • What stops criminals from using Tap to Pay to just skim every passerby's card details?
    While this is a new feature for iPhones, it is not a new concept at all. Square has offered a pocket sized wireless reader since 2015. Source: over 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Square Contactless Reader and HelpScout, you can also consider the following products

Stripe Terminal - The programmable point-of-sale solution 💳🛠️

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Shopify Tap & Chip Reader - Mobile POS hardware that connects to the rest of Shopify

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Square Register - A fully integrated point of sale (POS) system 💰

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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