Software Alternatives, Accelerators & Startups

HelpScout VS Stripe Terminal

Compare HelpScout VS Stripe Terminal and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Stripe Terminal logo Stripe Terminal

The programmable point-of-sale solution 💳🛠️
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Stripe Terminal Landing page
    Landing page //
    2023-06-17

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Stripe Terminal videos

Dev Chats: Stripe Terminal

More videos:

  • Demo - 🔥How to Setup POS Machine Card Reader Using Stripe Terminal | 🔥Working Demo of Successful Payment

Category Popularity

0-100% (relative to HelpScout and Stripe Terminal)
Customer Support
100 100%
0% 0
Online Payments
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Stripe Terminal

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Stripe Terminal Reviews

We have no reviews of Stripe Terminal yet.
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Social recommendations and mentions

Based on our record, Stripe Terminal should be more popular than HelpScout. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Stripe Terminal mentions (10)

  • Stripe Terminal iOS & Android SDK
    Hey, I'm creating a POS system and want to integrate Stripe Terminal for accepting in-person payments. I need to have offline capabilities so the server-driven integration is no option sadly. So I'll need to use their iOS & Android SDK's. Can anyone help me with this? Or tell me how to integrate two SDK's into a flutter app? (I'll probably be using the BBPOS WisePad 3). Source: about 1 year ago
  • Gesture-based payments
    Finally, using gestures solely would only work if a customer is part of a program that already possesses their credit card details. If a gesture is not used as a confirmation input but as the payment method itself, we need some way to match payment details to this gesture and this user. For example, let’s imagine that a customer wants to pay with gestures that they trained on their smartwatch. We could imagine a... - Source: dev.to / over 1 year ago
  • Making a point of sale app
    The short answer here is: there's companies which will provide you a cloud API to interact with a card reader they provide, and that's the least awful way to use one. These include Stripe (https://stripe.com/terminal), Square (https://squareup.com/us/en), SumUp (https://sumup.com/), and going towards the enterprise end, things like Adyen (https://www.adyen.com/pos-payments). Source: over 1 year ago
  • Can I integrate Stripe terminal with my POS system?
    We'd love to have you! Make your way to stripe.com/terminal and go through the docs. There's a nice sample that uses a simulator to show you how to get it done. Source: over 2 years ago
  • Apple unveils contactless payments via Tap to Pay on iPhone
    Stripe does have a physical terminal too (https://stripe.com/terminal) but I've never seen it at a merchant. - Source: Hacker News / over 2 years ago
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What are some alternatives?

When comparing HelpScout and Stripe Terminal, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Shopify Tap & Chip Reader - Mobile POS hardware that connects to the rest of Shopify

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Square Register - A fully integrated point of sale (POS) system 💰

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Stripe Elements - Beautiful, smart checkout flows 💳💸