Software Alternatives, Accelerators & Startups

SpringCM VS Zoho CRM

Compare SpringCM VS Zoho CRM and see what are their differences

SpringCM logo SpringCM

SpringCM is a simple yet easy to use CRM software solution that gives businesses a robust solution to effectively manage contracts, documents and all types of content.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • SpringCM Landing page
    Landing page //
    2023-01-23
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

SpringCM

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

SpringCM features and specs

  • User-Friendly Interface
    SpringCM offers an intuitive and user-friendly interface that makes it easy for users to navigate through the platform without extensive training.
  • Integration with Salesforce
    Seamlessly integrates with Salesforce, enabling users to manage documents and workflows directly within the Salesforce environment.
  • Document Automation
    Provides robust document automation features that help to streamline the creation, sharing, and approval of business documents, thereby reducing manual efforts.
  • Security Features
    Offers advanced security features, such as encrypted data storage and compliance with various standards like GDPR and HIPAA.
  • Mobile Access
    Availability of a mobile app allows users to access and manage their documents on the go, improving flexibility and productivity.

Possible disadvantages of SpringCM

  • Cost
    SpringCM can be expensive, especially for small businesses or startups with limited budgets.
  • Complexity of Advanced Features
    While the basic functions are user-friendly, some advanced features and customizations can be complex and may require additional training or professional services.
  • Learning Curve
    New users may experience a learning curve, especially if they are not familiar with document management systems.
  • Limited Offline Access
    The platform's functionality is heavily reliant on internet access, which can be a limitation for users needing offline access to document management features.
  • Customer Support Response Time
    Some users have reported that the response time for customer support queries can be slow, affecting timely issue resolution.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Analysis of SpringCM

Overall verdict

  • SpringCM is generally considered a good solution for organizations looking to improve their document management and workflow efficiency. It is praised for its ease of use, comprehensive features, and strong integration capabilities.

Why this product is good

  • SpringCM is a robust document management and workflow automation platform. It offers features such as secure document storage, version control, and collaboration tools, which can enhance productivity and streamline business processes. The platform also integrates well with Salesforce, making it a valuable tool for businesses using this CRM.

Recommended for

  • Businesses using Salesforce looking to enhance their document management capabilities.
  • Organizations needing a secure platform for document storage and workflow automation.
  • Companies looking for a scalable solution that can grow with their needs.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

SpringCM videos

Spaulding Ridge SpringCM Example

More videos:

  • Review - Manage Your Document Workflow The Right Way With SpringCM
  • Review - Work Flows for Addepar with SpringCM

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to SpringCM and Zoho CRM)
Contract Management
100 100%
0% 0
CRM
1 1%
99% 99
Sales
0 0%
100% 100
Document Automation
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SpringCM and Zoho CRM

SpringCM Reviews

Top 17 Best Contract Management Software for Small Business
SpringCM rated Contract and Document Management company. Our cloud based product integrates with CRM systems like Salesforce or can be used standalone.
Source: cllax.com

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SpringCM mentions (0)

We have not tracked any mentions of SpringCM yet. Tracking of SpringCM recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing SpringCM and Zoho CRM, you can also consider the following products

CiviCRM - A Constituent relationship management for the Civic Sector

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Planning Center - Find the information you need to follow up with your congregation and gain insight into your church members, all in one place.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

NetSuite for Nonprofits - NetSuite for Nonprofits is a cloud-based donor management system for your nonprofit or social organization.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.