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Spiceworks Help Desk VS Alloy Discovery Express

Compare Spiceworks Help Desk VS Alloy Discovery Express and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Spiceworks Help Desk logo Spiceworks Help Desk

Help desk software features that work for IT

Alloy Discovery Express logo Alloy Discovery Express

Award-winning network inventory software for IT organizations.
  • Spiceworks Help Desk Landing page
    Landing page //
    2023-07-22
  • Alloy Discovery Express Landing page
    Landing page //
    2020-03-14

Alloy Discovery Express is a complete, affordable, and easy to use network inventory solution that produces accurate and up-to-date information for every computer on your network. It audits Windows, Linux, Mac, Chromebooks, ESX(i), printers and SNMP devices. Designed for network administrators and IT service providers, this network inventory tool gives you an in-depth understanding of your IT infrastructure. Alloy Discovery enables us to discover and audit networked and standalone computers on-demand or regularly without the need to install any software agents on the remote machines.

Key Features & Benefits

  • Audit Windows, Linux, Mac, Chromebooks, ESX(i), SNMP devices
  • Collects details hardware and software inventory information
  • Switch port mapping
  • Agentless audit eliminates the need to install audit agents on a remote computer
  • Modern UI with dynamic grouping based on custom criteria
  • Supports scheduled audit via login scripts, on-demand audit, portable audit,
  • Supports audit via email, FTP and SFTP.
  • Produces comprehensive and flexible reports
  • Provides the ability to integrate Integration your favoritу network management tools
  • Network map

Spiceworks Help Desk features and specs

No features have been listed yet.

Alloy Discovery Express features and specs

  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Explore your discovered network inventory data with flexible filters and customizable reports that offer multiple view points and levels of detail
  • Change tracking: Track Hardware and Software Changes
  • Integrations: Seamlessly integrate discovered network inventory data with your favorite tools and launch them with a single click
  • Agentless audit: Avoid the complexity of having the software installed on each computer.

Spiceworks Help Desk videos

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Cloud Spiceworks Help Desk | IT Support Ticketing Training

Alloy Discovery Express videos

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Category Popularity

0-100% (relative to Spiceworks Help Desk and Alloy Discovery Express)

Spiceworks Help Desk

Alloy Discovery Express

Monitoring Tools
85 85%
Monitoring Tools
15% 15
Help Desk
100 100%
Help Desk
0% 0
Network Scanning
0 0%
Network Scanning
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

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What are some alternatives?

When comparing Spiceworks Help Desk and Alloy Discovery Express, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Total Network Inventory - Total Network Inventory is a piece of software designed to help with managing software inventory and auditing PC systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Network Inventory Advisor - Network Inventory Advisor audits all network software and hardware simply and efficiently

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Lansweeper - Lansweeper discovers Windows, Linux and Mac machines in your network.

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