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Alloy Discovery Express VS Jira Service Desk

Compare Alloy Discovery Express VS Jira Service Desk and see what are their differences

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Alloy Discovery Express logo Alloy Discovery Express

Award-winning network inventory software for IT organizations.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Alloy Discovery Express Landing page
    Landing page //
    2020-03-14

Alloy Discovery Express is a complete, affordable, and easy to use network inventory solution that produces accurate and up-to-date information for every computer on your network. It audits Windows, Linux, Mac, Chromebooks, ESX(i), printers and SNMP devices. Designed for network administrators and IT service providers, this network inventory tool gives you an in-depth understanding of your IT infrastructure. Alloy Discovery enables us to discover and audit networked and standalone computers on-demand or regularly without the need to install any software agents on the remote machines.

Key Features & Benefits

  • Audit Windows, Linux, Mac, Chromebooks, ESX(i), SNMP devices
  • Collects details hardware and software inventory information
  • Switch port mapping
  • Agentless audit eliminates the need to install audit agents on a remote computer
  • Modern UI with dynamic grouping based on custom criteria
  • Supports scheduled audit via login scripts, on-demand audit, portable audit,
  • Supports audit via email, FTP and SFTP.
  • Produces comprehensive and flexible reports
  • Provides the ability to integrate Integration your favoritу network management tools
  • Network map
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Alloy Discovery Express features and specs

  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Explore your discovered network inventory data with flexible filters and customizable reports that offer multiple view points and levels of detail
  • Change tracking: Track Hardware and Software Changes
  • Integrations: Seamlessly integrate discovered network inventory data with your favorite tools and launch them with a single click
  • Agentless audit: Avoid the complexity of having the software installed on each computer.

Jira Service Desk features and specs

No features have been listed yet.

Alloy Discovery Express videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Alloy Discovery Express and Jira Service Desk)

Alloy Discovery Express

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Network Scanning
100 100%
Network Scanning
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alloy Discovery Express and Jira Service Desk

Alloy Discovery Express Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Alloy Discovery Express and Jira Service Desk, you can also consider the following products

Total Network Inventory - Total Network Inventory is a piece of software designed to help with managing software inventory and auditing PC systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Network Inventory Advisor - Network Inventory Advisor audits all network software and hardware simply and efficiently

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lansweeper - Lansweeper discovers Windows, Linux and Mac machines in your network.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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