Alloy Discovery Express is a complete, affordable, and easy to use network inventory solution that produces accurate and up-to-date information for every computer on your network. It audits Windows, Linux, Mac, Chromebooks, ESX(i), printers and SNMP devices. Designed for network administrators and IT service providers, this network inventory tool gives you an in-depth understanding of your IT infrastructure. Alloy Discovery enables us to discover and audit networked and standalone computers on-demand or regularly without the need to install any software agents on the remote machines.
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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