Software Alternatives, Accelerators & Startups

Speechmatics VS NICE inContact

Compare Speechmatics VS NICE inContact and see what are their differences

Speechmatics logo Speechmatics

The most accurate and inclusive speech-to-text API ever released.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Speechmatics Landing page
    Landing page //
    2021-12-28

Speechmatics exists to understand every voice. Offering its speech-to-text API engine for solution and service providers to integrate into their stack irrespective of their industry or use case. Businesses use Speechmatics around the world to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect or location.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Speechmatics

$ Details
freemium $1.25 (per hour)
Platforms
Windows Mac OSX Python Docker
Release Date
2006 October

Speechmatics videos

Speechmatics Converts Speech to Text in Real Time

More videos:

  • Review - Speechmatics: Speech recognition technology
  • Review - Speechmatics - Speech Recognition Made Simple

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Speechmatics and NICE inContact)
Transcription
100 100%
0% 0
Communication
0 0%
100% 100
Speech Recognition And Processing
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Speechmatics and NICE inContact

Speechmatics Reviews

We have no reviews of Speechmatics yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Speechmatics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Speechmatics mentions (1)

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Speechmatics and NICE inContact, you can also consider the following products

Deepgram - Search engine for speech

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LumenVox ASR - LumenVox Automated Speech Recognizer (ASR) is a software solution that converts spoken audio into text, providing users with a more efficient means of input.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.