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Speechmatics VS Five9

Compare Speechmatics VS Five9 and see what are their differences

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Speechmatics logo Speechmatics

The most accurate and inclusive speech-to-text API ever released.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Speechmatics Landing page
    Landing page //
    2021-12-28

Speechmatics exists to understand every voice. Offering its speech-to-text API engine for solution and service providers to integrate into their stack irrespective of their industry or use case. Businesses use Speechmatics around the world to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect or location.

  • Five9 Landing page
    Landing page //
    2023-05-12

Speechmatics

Website
speechmatics.com
Pricing URL
Official Speechmatics Pricing
$ Details
freemium $1.25 (per hour)
Platforms
Windows Mac OSX Python Docker
Release Date
2006 October
Startup details
Country
United Kingdom
City
Cambridge
Employees
10 - 19
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Speechmatics videos

+ Add

Speechmatics Converts Speech to Text in Real Time

More videos:

  • Review - Speechmatics: Speech recognition technology
  • Review - Speechmatics - Speech Recognition Made Simple

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Speechmatics and Five9)

Speechmatics

Five9

Transcription
100 100%
Transcription
0% 0
Communication
0 0%
Communication
100% 100
Speech Recognition And Processing
100 100%
Speech Recognition And Processing
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Speechmatics and Five9

Speechmatics Reviews

We have no reviews of Speechmatics yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Five9 might be a bit more popular than Speechmatics. We know about 1 link to it since March 2021 and only 1 link to Speechmatics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Speechmatics mentions (1)

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Speechmatics and Five9, you can also consider the following products

Deepgram - Search engine for speech

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

LumenVox ASR - LumenVox Automated Speech Recognizer (ASR) is a software solution that converts spoken audio into text, providing users with a more efficient means of input.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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