Software Alternatives, Accelerators & Startups

Sparkcentral VS Hubspot Service Hub

Compare Sparkcentral VS Hubspot Service Hub and see what are their differences

Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • Sparkcentral Landing page
    Landing page //
    2023-07-15
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

Sparkcentral videos

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Hubspot Service Hub videos

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to Sparkcentral and Hubspot Service Hub)
Customer Support
38 38%
62% 62
Help Desk
21 21%
79% 79
Customer Service
27 27%
73% 73
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sparkcentral and Hubspot Service Hub

Sparkcentral Reviews

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Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.

What are some alternatives?

When comparing Sparkcentral and Hubspot Service Hub, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Brand Embassy - Brand Embassy is social customer service software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cisco Contact Center - Provides a secure, highly available, and easy to deploy customer interaction management solution.