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Sparkcentral VS Conversocial

Compare Sparkcentral VS Conversocial and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way

Conversocial logo Conversocial

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
  • Sparkcentral Landing page
    Landing page //
    2023-07-15
  • Conversocial Landing page
    Landing page //
    2023-05-11

Sparkcentral videos

+ Add

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Conversocial videos

+ Add

Review of Conversocial For Social Media Monitoring And Engaging

More videos:

  • Review - Conversocial: The Digital Customer Care Platform for Social Messaging
  • Review - Conversocial - The Customer Care Platform for Messaging

Category Popularity

0-100% (relative to Sparkcentral and Conversocial)

Sparkcentral

Conversocial

Customer Support
39 39%
Customer Support
61% 61
Help Desk
54 54%
Help Desk
46% 46
CRM
34 34%
CRM
66% 66
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Sparkcentral and Conversocial, you can also consider the following products

Brand Embassy - Brand Embassy is social customer service software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cisco Contact Center - Provides a secure, highly available, and easy to deploy customer interaction management solution.

Drift - A messaging app that helps you grow your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

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