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Sparkcentral VS Cognigy.AI

Compare Sparkcentral VS Cognigy.AI and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.
  • Sparkcentral Landing page
    Landing page //
    2023-07-15
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07

Sparkcentral videos

+ Add

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

Category Popularity

0-100% (relative to Sparkcentral and Cognigy.AI)

Sparkcentral

Cognigy.AI

Customer Support
45 45%
Customer Support
55% 55
Help Desk
100 100%
Help Desk
0% 0
Tool
0 0%
Tool
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Sparkcentral and Cognigy.AI, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Brand Embassy - Brand Embassy is social customer service software.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Cisco Contact Center - Provides a secure, highly available, and easy to deploy customer interaction management solution.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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