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SolarWinds Service Desk VS Planhat

Compare SolarWinds Service Desk VS Planhat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to SolarWinds Service Desk and Planhat)

SolarWinds Service Desk

Planhat

Help Desk
100 100%
Help Desk
0% 0
Customer Success
0 0%
Customer Success
100% 100
Service Desk
100 100%
Service Desk
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Planhat

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Planhat Reviews

We have no reviews of Planhat yet.
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What are some alternatives?

When comparing SolarWinds Service Desk and Planhat, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Totango - Totango is a Customer Success Software Platform

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Gainsight - Customer Success for the New Enterprise

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