Software Alternatives, Accelerators & Startups
Register | Login

Planhat VS Jira Service Desk

Compare Planhat VS Jira Service Desk and see what are their differences

PAQATO
The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Planhat and Jira Service Desk)

Planhat

Jira Service Desk

Customer Success
100 100%
Customer Success
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Planhat and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and Jira Service Desk

Planhat Reviews

We have no reviews of Planhat yet.
Be the first one to post

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Planhat and Jira Service Desk, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Totango - Totango is a Customer Success Software Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gainsight - Customer Success for the New Enterprise

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...