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Cisco Umbrella VS Freshservice

Compare Cisco Umbrella VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Umbrella logo Cisco Umbrella

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Cisco Umbrella Landing page
    Landing page //
    2022-03-31
  • Freshservice Homepage
    Homepage //
    2024-05-06

Cisco Umbrella videos

+ Add

How IT Works: Security at the DNS Layer with Cisco Umbrella

More videos:

  • Review - Cisco Umbrella Product Packages
  • Review - Cisco Umbrella Customer Review: Cisco IT

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Cisco Umbrella and Freshservice)

Cisco Umbrella

Freshservice

Cyber Security
100 100%
Cyber Security
0% 0
Project Management
0 0%
Project Management
100% 100
Monitoring Tools
37 37%
Monitoring Tools
63% 63
Security & Privacy
100 100%
Security & Privacy
0% 0

User comments

Share your experience with using Cisco Umbrella and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Umbrella and Freshservice

Cisco Umbrella Reviews

We have no reviews of Cisco Umbrella yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Freshservice might be a bit more popular than Cisco Umbrella. We know about 3 links to it since March 2021 and only 3 links to Cisco Umbrella. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Umbrella mentions (3)

  • Amazon Outage
    Cisco Umbrella | Leader in Cloud Cybersecurity and SASE Solutions. Source: about 1 year ago
  • How are Vpns blocked?
    A combination of subscription ip blocklists like that sold by MaxMind combined with DNS and application filtering services like Umbrella would catch most services. For good measure I'd toss in local .exe application whitelisting running on each of the schools machines to only allow the applications the school wants using something like applocker which is included in windows so it probably fits into their budget. Source: over 1 year ago
  • Blocking sites
    We've been very happy with Cisco's Umbrella product. A few years back I "test drove" the free version, but thats a very poor substitute for the paid product. It's not cheap, but it has worked very well for us. Over 70% of our users are remote since the start of COVID, so we opted for the "roaming client" installation on every endpoint. We have a "basic" network profile for our office locations that slightly... Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Cisco Umbrella and Freshservice, you can also consider the following products

Kaspersky Security for Internet Gateways - Kaspersky Security for Internet Gateways offers secure internet access for the employees.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

McAfee SmartFilter - McAfee Web Protection is a web security solution that includes an on-premises secure web gateway and SaaS-based web security delivered from the cloud.

Redmine - Flexible project management web application

OpenDNS Umbrella - Cloud Security

Basecamp - A simple and elegant project management system.

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