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SolarWinds Service Desk VS BetterCloud

Compare SolarWinds Service Desk VS BetterCloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

BetterCloud logo BetterCloud

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • BetterCloud Landing page
    Landing page //
    2023-10-03

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

BetterCloud videos

+ Add

BetterCloud Product Overview

More videos:

  • Review - What Is BetterCloud?
  • Review - Suitebriar & BetterCloud Webinar: Manage & Secure Applications with BetterCloud

Category Popularity

0-100% (relative to SolarWinds Service Desk and BetterCloud)

SolarWinds Service Desk

BetterCloud

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
52 52%
Monitoring Tools
48% 48
Service Desk
100 100%
Service Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

User comments

Share your experience with using SolarWinds Service Desk and BetterCloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and BetterCloud

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

BetterCloud Reviews

We have no reviews of BetterCloud yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BetterCloud seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

BetterCloud mentions (3)

  • Daily Chat Thread - September 03, 2022
    Also for my last employer, I contributed to their private repo by building a web app that can allow People team to orchestrate IT on/off boarding tasks similar to a tool like (BetterCloud) but built in house. Source: almost 2 years ago
  • Annoying problems to solve
    It's also called "SaaS management" or "software asset management" e.g. zylo.com bettercloud.com or blissfully.com. Source: over 2 years ago
  • Create Report of all gsuite settings !
    Many mid-to-large sized organizations use BetterCloud to manage their Google Workspaces. If you use many SaaS products, you can probably manage most of them through their platform. Source: over 2 years ago

What are some alternatives?

When comparing SolarWinds Service Desk and BetterCloud, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Packer - Packer is an open-source software for creating identical machine images from a single source configuration.

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