Software Alternatives & Reviews

SocialEpoch VS LiveChat

Compare SocialEpoch VS LiveChat and see what are their differences

SocialEpoch logo SocialEpoch

SocialEpoch is a social selling solutions provider dedicated to helping businesses leverage the power of social media and IM tools to drive sales and increase brand awareness. WhatsApp SCRM & Facebook Marketing Automation Tool

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • SocialEpoch Landing page
    Landing page //
    2023-08-17

SocialEpoch is a B2B social selling solutions provider dedicated to helping businesses leverage the power of social media and IM tools to drive sales and increase brand awareness. Our team of experts has a deep understanding of the unique challenges and opportunities that B2B companies face in the digital age.

We work closely with our clients to develop a customized social selling strategy that is tailored to their specific business goals and target audience. We believe that social media is a crucial tool for B2B companies looking to connect with their customers, build meaningful relationships, and drive business growth.

SocialEpoch provides complete end-to-end solutions for modern digital marketing platforms and channels and salestech software so businesses can stay ahead of the curve. Facebook Marketing Automation Tool and WhatsApp SCRM are two of our main products, featuring auto-proactive social engagement, RPA technology, and an all-in-one marketing and sales platform. In addition, we also offer training and support to help our clients effectively implement and maintain their social selling efforts.

Contact us to start a free trial: Website: http://www.socialepoch.io WhatsApp: https://chat.whatsapp.com/EwPEtV78DcA12ODoBZKG3U Telegram: https://t.me/+Z-a3hvsvuDY3YWEx Skype: https://join.skype.com/3Z6Y4ccwcwvc

  • LiveChat Landing page
    Landing page //
    2023-06-16

SocialEpoch

$ Details
paid Free Trial
Platforms
Web Windows Android Google Chrome
Release Date
2022 August

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

SocialEpoch features and specs

  • WhatsApp Blast System/Bulk Sender: Yes
  • Smart Chatbot & Quick Reply: Yes
  • Group Broadcast: Yes
  • Group Member Export: Yes
  • AI Exploring for Potential Customers: Yes
  • Follow Up Collaboration: Yes
  • Multi WhatsApp Account Login : Yes
  • Multilingual Support: Yes
  • Contact Import: Yes
  • Data Import/Export: Yes
  • Data Synchronization & Backup: Yes
  • Customer Tag Management: Yes
  • User Persona: Yes
  • API Connection: Yes
  • Facebook Automation Marketing Tool: Yes
  • Facebook Bulk Accounts: Yes

LiveChat features and specs

No features have been listed yet.

SocialEpoch videos

Connect, Convert, and Close with SocialEpoch

More videos:

  • Demo - SocialEpoch SCRM
  • Demo - SocialEpoch SCRM2

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to SocialEpoch and LiveChat)
CRM
7 7%
93% 93
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using SocialEpoch and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SocialEpoch and LiveChat

SocialEpoch Reviews

  1. Better customer service

    Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Social Epoch, customer support is great too

  2. My daily work is incomplete without it..

    Overall my experience with this CRM is great. I am using it daily and I can say that my daily work is incomplete without it. It is so simple to use and provides amazing results for reports and dashboards, their customer's support team is very responsive.

  3. This product is outstanding and the support team was excellent

    This SocialEpoch is super awesome, just exactly as described. I have been sending my business messages right from the CRM. ALL my team have been collaborating on the CRM with the help of this plugin and the support is 100% responsive. Thanks to the team for giving us wonderful experience.

    🏁 Competitors: WhatsHash, Sirena.app, Zoho CRM
    👍 Pros:    Affordable price|Easy to track data|Data protection and security|Buyer persona creation
    👎 Cons:    Not available on ios|Not available on mac computer

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SocialEpoch mentions (0)

We have not tracked any mentions of SocialEpoch yet. Tracking of SocialEpoch recommendations started around Feb 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing SocialEpoch and LiveChat, you can also consider the following products

amoCRM - amoCRM is the world’s first messaging-powered CRM.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

WhatsHash - WhatsApp Store based Online Business App for Small Business. Sell your products using mobile phone and WhatsApp with smart payment management system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!