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SmartSurvey VS UseResponse

Compare SmartSurvey VS UseResponse and see what are their differences

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SmartSurvey logo SmartSurvey

Create and distribute surveys with our user-friendly yet advanced survey tool, then analyse results graphically.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • SmartSurvey Landing page
    Landing page //
    2023-10-18
  • UseResponse Landing page
    Landing page //
    2023-10-10

SmartSurvey videos

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The Best Survey Software? SmartSurvey Overview

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to SmartSurvey and UseResponse)

SmartSurvey

UseResponse

Surveys
100 100%
Surveys
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Form Builder
100 100%
Form Builder
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SmartSurvey and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartSurvey and UseResponse

SmartSurvey Reviews

We have no reviews of SmartSurvey yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing SmartSurvey and UseResponse, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wufoo - Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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