Software Alternatives & Reviews

Smartsupp VS Crisp Chat

Compare Smartsupp VS Crisp Chat and see what are their differences

Smartsupp logo Smartsupp

Drive your online sales through conversations! AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Smartsupp Landing page
    Landing page //
    2023-07-09

Jumpstart your sales and boost conversions with Smartsupp. Our packages offer everything you need: AI, LeadGen chatbots and live chat to help you turn visitors into customers. Automate responses to repetitive questions and provide a personal touch when it matters the most. Leverage multilingual customer support and gain insights into your customer service agents' performance. If you want to use one of the world's most trusted live chat and chatbot apps, use Smartsupp.

We currently power up over 100,000 webshops and websites so they can better:

  • Chat with their customers and build powerful relationships. Our easy-to-install, fast widget is complemented by Messenger, and email, so every conversation is accessible via our mobile apps.
  • Convert visitors into customers by running powerful lead gen campaigns with automated messages and chatbots.
  • Engage both customers and visitors with our AI-powered sales and care assistants that are always available and ready to help.
  • Understand the conversation flow, how happy your customers are with your team and offering, what they ask about – but also who converts and who requires your attention.

Check Smartsupp and see what we can do for you.

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Smartsupp

$ Details
freemium $19.5 / Monthly
Platforms
Wordpress Prestashop Shopify WooCommerce Wix BigCommerce Magento
Release Date
2014 February

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

Smartsupp features and specs

  • Live chat: Yes
  • Chatbot: Yes
  • Lead generation: Yes
  • AI assistant: Yes

Crisp Chat features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Smartsupp and Crisp Chat)
Live Chat
26 26%
74% 74
Customer Support
13 13%
87% 87
Help Desk
18 18%
82% 82
Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartsupp and Crisp Chat

Smartsupp Reviews

We have no reviews of Smartsupp yet.
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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartsupp mentions (0)

We have not tracked any mentions of Smartsupp yet. Tracking of Smartsupp recommendations started around Mar 2021.

Crisp Chat mentions (7)

View more

What are some alternatives?

When comparing Smartsupp and Crisp Chat, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ChatWoot - Open-source omnichannel customer engagement platform

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.