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Smaply VS Wootric

Compare Smaply VS Wootric and see what are their differences

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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • Wootric Landing page
    Landing page //
    2023-09-18

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

Wootric

Website
wootric.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Wootric videos

+ Add

Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

Category Popularity

0-100% (relative to Smaply and Wootric)

Smaply

Wootric

Customer Journey
100 100%
Customer Journey
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Smaply and Wootric. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smaply and Wootric

Smaply Reviews

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Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

What are some alternatives?

When comparing Smaply and Wootric, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Survicate - Collect feedback on your website and find out more about your visitors.

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