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Smaply VS AskNicely

Compare Smaply VS AskNicely and see what are their differences

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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • AskNicely Landing page
    Landing page //
    2023-07-18

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

AskNicely

Website
asknicely.com
Pricing URL
Official AskNicely Pricing
$ Details
-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

AskNicely videos

+ Add

AskNicely: Your agency's new super tool.

Category Popularity

0-100% (relative to Smaply and AskNicely)

Smaply

AskNicely

Customer Journey
100 100%
Customer Journey
0% 0
Surveys
0 0%
Surveys
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Smaply and AskNicely. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smaply and AskNicely

Smaply Reviews

We have no reviews of Smaply yet.
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AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Source: referralrock.com
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com

What are some alternatives?

When comparing Smaply and AskNicely, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Google Forms - Simple web forms from Google.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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