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Simplify360 VS Phaseware Self Service Center

Compare Simplify360 VS Phaseware Self Service Center and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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  4. » Alternatives

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Phaseware Self Service Center logo Phaseware Self Service Center

Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Phaseware Self Service Center Landing page
    Landing page //
    2023-09-19

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Phaseware Self Service Center videos

No Phaseware Self Service Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Simplify360 and Phaseware Self Service Center)

Simplify360

Phaseware Self Service Center

Tool
100 100%
Tool
0% 0
Customer Support
61 61%
Customer Support
39% 39
Help Desk
0 0%
Help Desk
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

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What are some alternatives?

When comparing Simplify360 and Phaseware Self Service Center, you can also consider the following products

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Zendesk Answer Bot - Chatbots

AnswerDash - AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

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