Software Alternatives, Accelerators & Startups

Phaseware Self Service Center VS Gladly

Compare Phaseware Self Service Center VS Gladly and see what are their differences

Phaseware Self Service Center logo Phaseware Self Service Center

Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
  • Phaseware Self Service Center Landing page
    Landing page //
    2023-09-19
  • Gladly Landing page
    Landing page //
    2023-10-10

Phaseware Self Service Center videos

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Gladly videos

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Category Popularity

0-100% (relative to Phaseware Self Service Center and Gladly)
Customer Support
25 25%
75% 75
Help Desk
100 100%
0% 0
Tool
0 0%
100% 100
Web Portals
100 100%
0% 0

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Reviews

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Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.

What are some alternatives?

When comparing Phaseware Self Service Center and Gladly, you can also consider the following products

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

AnswerDash - AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.