Simplesat is the fun and easy way to collect CSAT, CES (Customer Effort Score, and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Best For - IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Based on our record, Pastel seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 1 year ago
Yes, we used Pastel https://usepastel.com and it was very nice overall. - Source: Hacker News / almost 2 years ago
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