Simplesat VS SurveyBunny

Simplesat is the fun and easy way to collect CSAT, CES (Customer Effort Score, and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Best For - IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

SurveyBunny is a survey software that helps you gather direct & accurate insights from your users. With well-researched survey templates, execute surveys in just a few minutes effectively. Gather actionable insights & know what your users need, want, & expect from your business. Analyze data & make changes according to your users' requirements. Increase customer satisfaction & retention rate of your business. Get new customers into your sales pipeline by eliminating the bottlenecks of your strategy. With 200+ startups & businesses trusting us, start surveying your customers now.

Features

Well-researched Templates SurveyBunny comes with pre-made templates for customer satisfaction surveys, market research surveys, feedback surveys, performance review surveys, employee engagement surveys, & many more.

Direct Feedback Gather direct feedback from your customers to make user-centric decisions. Ask your customers key questions & get direct opinions & responses from them. Their unfiltered views can help you make appropriate changes.

Accurate data insights SurveyBunny gathers accurate data insights & produces reports correspondingly. You can analyze the graphical representations to discover the strategic areas of improvement. Through valuable insights, you can make significant changes.

Saves Time With SurveyBunny, you can execute surveys quickly & efficiently. There are so many pre-designed templates to choose from. You can change the questions & options as per your choice.