SIGNL4
OpsGenie
PagerDuty
Squadcast
iLert
OpenDuty
Zenduty
AlertOps
Jira Service Desk
Freshservice
Freshdesk
Zendesk
SolarWinds Service Desk
ServiceNow
SysAid
LiveAgent
SIGNL4 enables operations and business teams to respond up to 10x faster and more effectively to critical alerts, major incidents and urgent service requests.
Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.
Through convenient interfaces like email and webhooks, SIGNL4 adds mobile alerting and incident response capabilities to your systems, processes and services in no time.
SIGNL4 provides:
SIGNL4 integrates with hundreds of ITOM, ITSM, IoT and industrial tools.
SIGNL4 Jira Service DeskNo features have been listed yet.
With this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.
I have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
Based on our record, SIGNL4 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For the alerting part you might want to check out the app-based alerting service SIGNL4 which integrates with the mentioned tools:. Source: about 3 years ago
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
PagerDuty - Cloud based monitoring service
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.