SIGNL4
OpsGenie
PagerDuty
Squadcast
iLert
OpenDuty
Zenduty
AlertOps
Freshservice
Asana
Redmine
Basecamp
Wrike
Trello
Jira Service Desk
Microsoft Operations Management Suite
SIGNL4 enables operations and business teams to respond up to 10x faster and more effectively to critical alerts, major incidents and urgent service requests.
Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.
Through convenient interfaces like email and webhooks, SIGNL4 adds mobile alerting and incident response capabilities to your systems, processes and services in no time.
SIGNL4 provides:
SIGNL4 integrates with hundreds of ITOM, ITSM, IoT and industrial tools.
SIGNL4 FreshserviceNo features have been listed yet.
With this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.
I have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
Based on our record, Freshservice should be more popular than SIGNL4. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For the alerting part you might want to check out the app-based alerting service SIGNL4 which integrates with the mentioned tools:. Source: about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
PagerDuty - Cloud based monitoring service
Redmine - Flexible project management web application
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Basecamp - A simple and elegant project management system.
