Software Alternatives, Accelerators & Startups

Signal VS HelpScout

Compare Signal VS HelpScout and see what are their differences

Signal logo Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Signal Landing page
    Landing page //
    2023-07-20
  • HelpScout Landing page
    Landing page //
    2023-07-14

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Signal videos

Why We Should All Be Using Signal Messenger

More videos:

  • Review - WhatsApp vs Telegram vs Signal: Which is the BEST?!
  • Review - THE SIGNAL: explained

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Signal and HelpScout)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Signal and HelpScout

Signal Reviews

20 Telegram Alternatives to Chat With in 2024
Signal is not a broadcasting app (although it does have a stories feature), nor is it a community-building app. It's a simple messaging Telegram alternative for those wanting to chat with friends.
10 Best Telegram Alternatives in 2024
Signal is an alternative Telegram app which was first developed in the year 2014 by Moxie Marlinspike and Brian Acton, Signal was launched after whatsapp and after its launch various organizations shifted their work to Signal from Whatsapp due to its highly secured and safe features than any other app.
Top 10 Apps like Telegram for Android and IOs [2023]
Signal is a messaging program that offers all the features you would anticipate from a modern instant messaging app, with a heavy focus on privacy. Signal is one of the safest messaging apps on the market thanks to its open-source architecture, end-to-end encryption, and commitment to never accumulating user data. If you're seeking secure apps like Telegram, Signal's...
The best WhatsApp alternatives for 2023
Signal's open-source end-to-end encryption protocol is also used by WhatsApp, so you'll be getting WhatsApp's security without Facebook's involvement. The Signal app regularly conducts security audits on its software as well, and manages to combine that security with a user-friendly interface that even your technophobic uncle could manage.
The 7 best apps you can use as a WhatsApp alternative
If you're looking for the strongest security in a WhatsApp alternative, Signal is probably what you need. The app leans hard into privacy with complete end-to-end encryption for voice, video, and text conversations when you chat with other Signal users. And the company behind Signal is a US-based non-profit organization that has no profit incentive to sell your data. You can...

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Signal seems to be a lot more popular than HelpScout. While we know about 180 links to Signal, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Signal mentions (180)

  • WhatsApp forces Pegasus spyware maker to share its secret code
    Just so you know: https://grapheneos.org/ and https://signal.org/ do exist! - Source: Hacker News / 3 months ago
  • What are you shocked people are still doing nowadays?
    Signal works the same but without the user tracking from Meta/Facebook. Many people use it as well but I'm surprised that a majority sticks to WhatsApp. Source: 6 months ago
  • A Practical Guide For Safety And Reporting Crimes For Our Community
    A question I often get is "Well are my text messages safe" The short answer is... Maybe? Depends on what type of phone you use, your carrier, and a bunch of other factors. One way to avoid this is to use an end-to-end encrypted text service like Signal if that is a concern of yours. VERY IMPORTANT NOTES: Telegram and WhatsApp are not secure. The way to think of this security is that if is retained by a server... Source: 6 months ago
  • Signal Public Username Testing (Staging Environment)
    The linked page is on signalusers.org, but Signal's regular home site is https://signal.org/. I'm looking all over signal.org for some link from there to signalusers.org, as that would make me more relaxed about the authenticity of the latter -- i.e., that it really is run by the same people who run signal.org. Yes, maybe I'm being paranoid. But we're talking about an app whose whole purpose is secure... - Source: Hacker News / 7 months ago
  • Breaking Global Communication Barriers
    WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: 12 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Signal and HelpScout, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!