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Sidequest for Slack VS Thena AI

Compare Sidequest for Slack VS Thena AI and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.

Thena AI logo Thena AI

Manage your customers in Slack
  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

  • Thena AI Landing page
    Landing page //
    2023-03-20

Thena empowers B2B businesses to efficiently manage customer channels on messaging platforms like Slack and Teams. The platform consolidates channels, streamlines interactions, and captures data for powerful customer service and engagement analytics at scale.

Thena's users include Branch, Mixpanel, Workramp, SpotDraft, Bitrise, and Embrace. We are head quartered in Palo Alto with an offices in Bengaluru, and New York.

Sidequest for Slack

Website
getsidequest.app
Pricing URL
Official Sidequest for Slack Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August
Edit details

Thena AI

Website
thena.ai
Pricing URL
Official Thena AI Pricing
$ Details
freemium $5.0 / Monthly
Platforms
Slack Zendesk Intercom
Release Date
2022 September
Edit details

Sidequest for Slack features and specs

No features have been listed yet.

Thena AI features and specs

  • Request Management: https://www.thena.ai/conversational-ticketing
  • SLAs & Alerts: https://www.thena.ai/slas-alerts
  • Analytics: https://www.thena.ai/analytics
  • Connectors: https://www.thena.ai/connectors
  • Marketing Automation: https://www.thena.ai/marketing-automation
  • Channel Management: https://www.thena.ai/channel-management
  • Knowledge Base AI: https://www.thena.ai/knowledge-base-ai

Sidequest for Slack videos

+ Add

Sidequest for Slack in 10 Minutes

Thena AI videos

+ Add

Thena Introduction | B2B Customer Engagement in Slack

Category Popularity

0-100% (relative to Sidequest for Slack and Thena AI)

Sidequest for Slack

Thena AI

Project Management
100 100%
Project Management
0% 0
Customer Support
68 68%
Customer Support
32% 32
Task Management
100 100%
Task Management
0% 0
Slack
0 0%
Slack
100% 100

Questions and Answers

As answered by people managing Sidequest for Slack and Thena AI.

What makes your product unique?

Thena AI's answer:

Following Features of Thena: 1. Request Management, 2. SLAs & Alerts, 3. Analytics, 4. Connectors, 5. Marketing Automation, 6. Channel Management, 7. Knowledge Base AI. Makes Thena Unique.

Who are some of the biggest customers of your product?

Thena AI's answer:

  1. Mixpanel
  2. Cube

Why should a person choose your product over its competitors?

Thena AI's answer:

Thena App offers several compelling reasons why a person might choose it over its competitors: 1. Comprehensive and personalized approach 2. AI-powered recommendations 3. User-friendly interface 4. Community and social features 5. Data privacy and security 8. Regular updates and improvements 7. Affordable Pricing

User comments

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What are some alternatives?

When comparing Sidequest for Slack and Thena AI, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Halp for Microsoft Teams - An internal help desk built into Teams

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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